Transcript Frequently Asked Questions
Transcript FAQ Heading link
Can I select Hold for Grades or Degrees when Submitting a request for transcripts?
A request may be submitted to delay printing the transcript until after grades are posted or degrees for the current semester have been recorded on the transcript when you are submitting your request for transcripts via your Parchment account. However, if you are expecting a grade change, do not order your transcript until you are sure the grade has been changed. The Registrar will not hold transcripts for maintenance or grade changes.
Transcript orders held for degrees are released as your certified by your college and are awarded in the system. To check the status of your degree login into your my.uic account go to you your Academic History of Self Service you can check if the degree has been Awarded.
Need help with you Transcript Request?
Please refer to the link below for ways to get in touch with our vendor:
How do I create an Account with Parchment?
You can refer to the videos below for some Youtube instructions on different areas of creating an account with parchment; editing emails addresses, customer support, etc…
https://www.youtube.com/playlist?list=PLXZpdoXeN2HU7qQRELNvcAk03e4xQnufD
Need help with your transcript order? Forgot your log in id or password?
Need help with your transcript order? The best first step is to log into your Parchment account, then visit the Parchment Help Center, where you can find answers to frequently asked questions ( https://parchmentsupport.force.com/s/parchment-faq?language=en_US ) and articles to support your needs.
You can also engage with ParchieBot, our intelligent chat function designed to answer your questions and provide order information.
From the Parchment Help Center, you can submit a web case for support or contact a Learner Support Representative for assistance. The Support Team is available M-F, 8am – 8pm ET.
Track your transcript order?
Please click here Track My Order.
What is an Official Transcript?
An official transcript is a legal document verified by the university.
Official transcripts are printed on security paper with the University of Illinois Chicago seal and Registrar signature. A PDF version will be encrypted and have special access codes to protect your privacy.
How can obtain an unofficial transcript?
The University of Illinois Chicago does not issue out unofficial transcript, you can get a copy of your unofficial academic history from your my.uic portal
How much does it cost to order an official transcript?
- Online Electronic/PDF –> $ 14.35 per copy
- Transcript cost $12 plus $2.35 service charge per copy
- Online Paper –> $16.65 per copy
- Transcript cost $12 plus $2.35 service charge plus $2.30 postal charge per copy
- Express delivery available at extra cost.
- In Writing –> $12 per copy via first-class U.S. Postal Service delivery
What is the expected processing time for my order?
Hard copy: Most online transcript orders take one to three days to process, not including postal/express delivery time. Please expect a longer process time if you have sent the Office of the Registrar a paper written order form.
PDF copy: Most PDF copies are delivered via email that day of placing the online order. Your recipient will receive an email; with a link for downloading the transcript.
Can I send the official transcript to a 3rd party?
Yes. Select in set delivery destination either search from an existing list or I’m sending to another individual.
Can I print the PDF myself?
You can, but you shouldn’t. The printed document will display watermarks and will be considered
unofficial. You are welcome to order another copy to be mailed to you from the Office of the Registrar.
Can I add an attachment to be sent along with my transcript?
Yes. After you select your delivery destination and enter in the recipient information you will have the option to add an attachment.
I only want to send a transcript of my graduate coursework. Can I place an order for only part of my transcript?
No, all coursework will appear on your official transcript.
I received an email stating that my transcript order was “delivered,” but I haven’t received it in the mail. What does the “delivered” mean?
“Delivered” means that your order has been fully processed and put in the mail. If you are having the transcript mailed, it will take several days to receive the transcript after you receive the delivery email. If you are having your transcript emailed, it will become available either in the morning by or afternoon depending on when your order was processed.
How can my transcript be sent to an application service (such as AMCAS, LSAC)? I have an applicant number.
In the delivery destination search type in AMCAS or LSAC etc… Find the right application service and click on it.
Review the recipient’s information. You might be asked to provide further information specific to your application.
Attachments: Some application services will automatically generate an attachment containing your
Application Service ID. Otherwise, you will be given the option to add an attachment.
If you are unable to place an online order?
If you do not have access to the Internet or use of a credit card, transcripts may also be requested in writing. Print and complete the Transcript Request Form, and mail it back to address on the form.
Michael Reese School of Nursing records?
Transcripts from the Michael Reese School of Nursing may be obtained from the University of Illinois Chicago (UIC). Print and complete the Michael Reese School of Nursing Transcript Request Form and mail it back to the address indicated on the form with a check or money order for $22.
When creating an account in Parchment, I received the following error message: “Our system already has a record of that email address – please try logging in with that email address. If you do not use that address any longer you can correct it in the My Account area.” What should I do
Parchment will not allow more than one account to be tied to a specific email address. If you still use the email address, you can try using the “Forgot Password” link on the Parchment home page. If you originally logged into Parchment through my.uic portal, but no longer have an active UIC email, then the “Forgot Password” link will not work. In this case, you will need to contact Parchment at www.parchment.com/chat-support